Shipping policy

Where we ship

United States only, including Alaska and Hawaii. We do not ship internationally yet. If you are outside the US, email us and we will let you know when that changes.

How long it takes to go out

Every SLIDESEAL is printed and inspected by hand in Oregon, in small batches. Most orders go out within 3 to 5 business days. You will get a tracking number by email when yours leaves.

We ship by USPS Ground Advantage. Once a package is with USPS, how long it takes to reach you is up to them, and we are not able to promise a delivery date.

What shipping costs

Shipping is charged by weight, so a larger order costs more to send. The exact amount is calculated at checkout and shown to you before you pay.

 

The $8.00 band covers up to four 2-packs or two 4-packs.

Priority Mail is offered as an upgrade at $15.00 on orders up to 2 lb.

We do not offer free shipping

The prototype run is sold at what it costs us to make, so there is no margin in the price to pay the postage out of. Charging what shipping actually costs is the only honest version of selling at cost. We would rather tell you the number than bury it in the price of the clip.

If something goes wrong

If your order arrives damaged, email us within 14 days of delivery with your order number and a photo of the package and the contents, and we will refund you.

If tracking shows your package was delivered but you do not have it, check with your household and your neighbors first, then email us. If tracking stops moving for more than 10 business days, email us and we will refund you.

Wrong address

We ship to the address you enter at checkout, so please check it. If a package comes back to us as undeliverable we will refund the order minus the shipping we already paid. If you catch a mistake before your order ships, email us straight away and we will fix it.

Returns

Covered separately in our Refund policy.